What is a Residential heating and cooling service company?
It is more than just installing a furnace or air conditioner into your home. It’s a lifestyle that is centered on customer service and satisfaction. It’s being there for you day and night, 24 hours a day, 7 days a week and 365 days a year. Most all of us work the normal 8 hour days, 5-6 days a week and you are not at home when someone calls from home with a problem. The heat or air conditioner stopped working or maybe water is leaking all over the floor and you can’t leave work. We want you to feel assured and relieved that you can call us at ABTECH to help your family with problems as they arise.
We understand that production or product is #1 with most all commercial service repairs. Along with being available 24/7 is a must. We want our commercial customers to know we are state licensed in HVAC, Refrigeration, and Hydronics. As well as all service personnel must have an EPA certificate for handling Refrigerant. All employees have passed their required background checks, as well ABTECH and all employees are enrolled in DOT drug free program. What this means is at any time and employee is selected for a random, they will also be checked for not only the drug use but alcohol as well.
With OSHA being a concern, we want our clients to be aware that ABTECH follows the lock out, tag out requirements. ABTECH also follows NFP Arch Flash requirements, Proper Chemical Handling and Disposal as well as proper PPE. We encourage a meeting with your safety coordinator to ensure we are following all required safety regulations by your facility.
Budget and energy costs are always on everyone’s minds, as for budget and cost of repairs training is a must. ABTECH employees are required to complete training on any equipment that is unique to your facility, as well as training throughout their employment with ABTECH. Our service personnel are required to thoroughly inspect and test equipment as well as inform your facility of any issues or concerns.